Shipping policy

All domestic orders shipping via USPS, Fedex, DHL or UPS at 3 PM every day. Deliveries for the U.S. can take 5-7 business days. Priority Mail ships in 3-5 business days. Delivery times are estimated from the time your order leaves our processing center. 

 All International orders 2-5 Day Shipping Transit Times excluding any delays with customs, it will be the customers responsibility to pay all duty and taxes, import fees, vat, and or ancillary fees and any other fees the country customs poses.

If your order is placed on a Saturday, Sunday, Holidays or Inclement weather condition it will be process but shipped the next business day. 

Customers are responsible for providing their correct and physical address information. We are not to be held responsible for any shipments being delivered to the wrong or incorrect address. If you believe you have provided a incorrect or wrong address, please email the correct address to GetYourTailsUp@gmail.com within 15 mins of placing your order. If you're sending the correct info late we cannot guarantee that we will be able to change your address . Customers are responsible for the return shipping and any re-delivery cost.

Any Turmeric, Fruit or Vegetable Juice ordered after Tuesday may or may not be shipped due to the weekend, depending on the destination of where it’s going. This will be shipped out the next business day. We cannot ship to PO boxes or a PO and FPO boxes. For local and domestic deliveries please check with the courier company at the time of check out, if you're needing a Saturday delivery in your area.

Incorrect Shipping Information

If a package is returned to GetYourTailsUp due to an incorrect or incomplete shipping address or if the customer was not available to receive their order at the time of delivery, the customer is responsible for the return shipping and re-delivery costs/charges. 

Damaged Products or Wrong Orders 

Please inspect your shipment/order upon delivery and contact us immediately if the item(s) is damaged or if you receive the wrong item(s), so that we can evaluate the issue and make it right.

  

Lost or Stolen Packages

GetYourTailsUp is not responsible for lost or stolen packages that have a confirmed delivery to the address provided on the order. Questions or inquiries, GetYourTailsUp will provided you with all of the information to investigate your shipment. It will be solely your responsibility to track, and call the shipping carriers regarding your delivery. 

Items Not in stock

All of our products are available made fresh in small batches for your  immediate shipping needs.  If any item is on back order it will clearly be displayed in the product title box. Once the back ordered products are in stock we will ship your order immediately.  

Money Back Guarantee


Please contact Info@getyourtailsupcom with any questions or concerns. To obtain a refund,  please refer to our refund policy.